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Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.

Online Platforms Response

Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with comparable marketplaces.

The platform has recommended to examine their items and update the measurements by hand if necessary, resulting in member annoyance.

Size Classification Changes

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum for example S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million shoppers, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.